Communications between attorneys and the office
Communication: Cornerstone of successful process service
The Civil Process and Civil Proceeds divisions of the Field Services Bureau are a vital link in the civil process chain. It is important that you and your staff communicate with us and advise us of your requirements, wishes and needs. The majority of problems encountered in serving civil process are traceable to a lack of communication between an attorney and our office.
We serve approximately 3,000 attorneys registered with the Court Administrator's office. Unfortunately, it is no longer possible to give each writ the individual attention that was possible even a few years ago. By communicating with us and fulfilling your obligations via a complete and accurate praecipe and paying service fees promptly when billed, our relationship will be a positive and productive one.
Returning telephone calls from process servers
Our process servers are not required to perform legal research or conduct investigations to locate defendants. However, in the course of their service attempts they often develop leads on where a defendant may be, or have questions on how to proceed with service when all leads and service information have been exhausted. Under these circumstances they commonly contact the plaintiff attorney seeking further instructions or assistance.
If you receive a message that a process server has called and is attempting to serve process for you, please return the call as quickly as practical.